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Effective Date: 01/06/2025
Last Updated: 01/06/2025
Welcome to Total IT Solutions (“we,” “our,” “us”). By accessing and using our website and services, you agree to comply with these Terms of Use. If you do not agree, please refrain from using our services.
Total IT Solutions provides IT services, including but not limited to:
By using our services, you agree to:
Users must not:
We collect and process personal data as outlined in our Privacy Policy. While we implement strong security measures, users acknowledge that no system is completely immune to cyber threats.
We strive for uninterrupted service but do not guarantee 100% uptime. We are not liable for service disruptions due to:
All content, trademarks, and technology used in our services belong to Total IT Solutions or its licensors. Users may not copy, modify, or distribute our intellectual property without permission.
Total IT Solutions is not liable for:
Users agree to indemnify and hold Total IT Solutions harmless from any claims, damages, or liabilities arising from:
Our website may contain links to third-party services. We do not control or endorse these external sites and are not responsible for their privacy practices or service reliability.
We reserve the right to suspend or terminate user access if:
These Terms of Use are governed by Tanzanian law. Any disputes shall be resolved through arbitration or legal proceedings in Tanzania.
We may update these Terms of Use periodically. Continued use of our services after updates implies acceptance of the revised terms.
For inquiries regarding these Terms of Use, contact:
Total IT Solutions
+255 685 285 854
[email protected]
Effective Date: 01/06/2025
Last Updated: 01/06/2025
Total IT Solutions (“we,” “our,” “us”) is committed to safeguarding your privacy and ensuring the security of your personal data. As an IT Managed Service Provider (MSP), we recognise the importance of data protection and adhere to Tanzania’s Personal Data Protection Act No. 11 of 2022. This policy explains how we collect, process, store, and protect your information when you interact with our website and services.
We collect and process the following personal data:
We collect personal data to:
By accessing our website, you agree to the terms of this privacy policy. We process your data based on:
As an IT company, we implement advanced security protocols to protect your data, including:
We retain personal data for six months, after which it is securely deleted using industry-standard data disposal methods.
We do not share personal data with third parties unless required by law.
Under Tanzanian law, users have the right to:
We have appointed a Data Protection Officer (DPO) to oversee compliance, handle privacy concerns, and ensure adherence to data protection regulations.
Our website may use cookies to enhance user experience and analyse traffic. Users can manage cookie preferences through browser settings.
In the event of a data breach, we will notify affected users and relevant authorities in compliance with Tanzanian regulations.
While we take all reasonable measures to protect user data, Total IT Solutions is not liable for:
For privacy-related inquiries, please contact:
Total IT Solutions
+255 685 285 854
[email protected]
Effective Date: 01/06/2025
Last Updated: 01/06/2025
Total IT Solutions (“we,” “our,” “us”) uses cookies and similar tracking technologies to enhance user experience, improve website functionality, and analyse traffic. This policy explains how we use cookies, what types we collect, and how users can manage their preferences.
Cookies are small text files stored on your device when you visit our website. They help us recognise returning users, personalise content, and improve security.
We use the following categories of cookies:
| Cookie Type | Purpose | Duration | First/Third-Party |
| Essential Cookies | Ensure website functionality and security | Session-based | First-party |
| Performance Cookies | Analyse website traffic and user behaviour | Persistent | First-party |
| Functionality Cookies | Remember user preferences and settings | Persistent | First-party |
| Analytics Cookies | Track website usage for improvements | Persistent | Third-party (e.g., Google Analytics) |
| Advertising Cookies | Display relevant ads based on user interests | Persistent | Third-party |
Cookies may collect non-sensitive personal data, such as:
By accessing our website, users agree to the use of cookies. However, users can:
We may use third-party cookies from analytics providers, advertising networks, and security services. These third parties have their own privacy policies, and we are not responsible for their practices.
We implement encryption and access controls to protect cookie-related data from unauthorised access.
We may update this Cookie Policy periodically. Continued use of our website after updates implies acceptance of the revised terms.
For inquiries regarding this Cookie Policy, contact:
Total IT Solutions
+255 685 285 854
[email protected]
Effective Date: 01/06/2025
Last Updated: 01/06/2025
Total IT Solutions (“we,” “our,” “us”) provides IT services, including website development, cybersecurity solutions, and cloud management. While we strive for accuracy and reliability, all services are provided “as is” and “as available”, with no warranties unless expressly stated.
Except where explicitly specified in a written agreement, Total IT Solutions makes no warranties, express or implied, regarding:
Total IT Solutions shall not be liable for:
Users agree to indemnify and hold Total IT Solutions harmless from any claims, damages, or liabilities arising from:
Our website may contain links to third-party services. We do not control or endorse these external sites and are not responsible for their privacy practices or service reliability.
Total IT Solutions operates in compliance with Tanzania’s Personal Data Protection Act No. 11 of 2022 and other relevant regulations. However, users are responsible for ensuring their own compliance when using our services.
We may update this Disclaimer & Disclosure periodically. Continued use of our services after updates implies acceptance of the revised terms.
For inquiries regarding this Disclaimer & Disclosure, contact:
Total IT Solutions
+255 685 285 854
[email protected]
Total IT Solutions delivers seamless, proactive IT Solutions so you can focus on what matters. We do IT so you don’t have to!
Feel free to contact us through Twitter or Facebook if you prefer!